Order Shipping: All orders are processed and shipped within 48 hours after successful payment. You will receive an email once all orders are shipped. You can track the order status in real time through our logistics website or contact our customer service. When placing an order, please make sure the information you fill in is accurate.
Shipping Fee Table: We provide free shipping for all orders. For additional shipping costs, please refer to the table below.
Shipping time:
Normal shipping: Arrive within 5-10 days.
Expedited shipping: Arrive within 3-7 days. (Except holidays)
Shipping range:
We provide shipping services to 250 countries and regions. Except for special circumstances, express delivery cannot be delivered to remote areas. If your order cannot be delivered, please contact our customer service in time for a refund.
Lost and damaged packages：
Package loss: If you still have not received the package 7 days after the estimated arrival time, please contact our customer service immediately. We will investigate the whereabouts of the package and ensure that you get a proper solution.
Package damage: If the package is damaged during transportation, please contact our customer service within 48 hours and provide relevant photos and descriptions. We will arrange a replacement or refund for you according to the situation.
Address modification:
The address cannot be modified after the order is shipped. Please contact our customer service team to change the address before the order is shipped.
For more information about the return process, please refer to our return policy.
Working hours:
Monday to Friday: 9 am to 10 pm
Saturday to Sunday: 10 am to 9 pm
Please contact us via the following methods
Email: [email protected]
